Nefeli Vitzilaiou

Nefeli Vitzilaiou is a professional in the field of digital communications and social media. With over a decade of experience at AEGEAN, she has been instrumental in shaping the company’s online presence, leading a dedicated team of six to manage and grow more than ten social media accounts. Under her guidance, these platforms have become vibrant spaces for storytelling, engagement, and connection.

Nefeli’s career spans over 17 years, during which she has accumulated extensive experience in PR, marketing, and online communications. Her work across both agency settings and in-house roles has provided her with a unique 360-degree perspective on communication strategy. This dual perspective allows her to craft and implement strategies that not only meet objectives but also resonate deeply with diverse audiences across multiple platforms.

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"Airline Communication in the Age of AI: Can Machines Speak Human?"

While AI is transforming industries with both positive and negative impact, Nefeli will demonstrate why content creation -at least for now -remains a human-centric responsibility. After all, this reflects the nature of the travel itself: a deeply human experience, driven by emotion, trust, and connection.